Celsius Casino Responsible Gambling

We take responsible gambling seriously at Celsius. Our priority is to help players from Canada enjoy gaming in a safe, controlled way. We provide clear tools, straightforward limits, and support options so you can set your own boundaries and stay in control of your play.

Player protection principles

We aim to prevent harm by making responsible gambling simple and visible. We encourage honest self-assessment, require age verification, monitor accounts for risky patterns, and act promptly on reports or staff concerns. Our approach is practical and player-focused, designed to support controlled play without judgement.

Activity-control tools

We offer a range of tools you can activate at any time from your account settings or by contacting support. These features are easy to change if you need tighter control, and some increases may include a cooling-off period.

Deposit limits

Set daily, weekly, or monthly deposit limits to manage how much you add to your account. Limits can be lowered immediately and increased after a set delay to avoid impulsive changes.

Loss and wager limits

You can apply loss limits or maximum wager limits to cap how much you can lose or stake over a chosen period. These are useful if you want to control spending without closing your account.

Time limits and session reminders

Use session reminders or automatic logouts to limit play time. Options include reality checks at regular intervals, short time-outs from 24 hours to several weeks, and daily play limits to encourage breaks.

Self-exclusion and account closure

If you need a longer break, self-exclusion options are available for set periods such as 6 months or 1 year. During self-exclusion you will not be able to log in or make deposits. Support can help with permanent account closure if that is your preference.

Recognizing problematic behaviour

Watch for signs like chasing losses, borrowing to gamble, hiding gambling activity, or neglecting work and relationships. If you notice these behaviours in yourself or someone you care for, consider using limits or seeking professional support.

Practical tips for maintaining control

Set budgets before you play, treat gambling as paid entertainment, avoid alcohol while playing, use deposit and loss limits, take regular breaks, and keep records of your activity. Ask support to help apply changes to your account if you feel uncertain.

Professional help and support organisations

If you need extra help, reach out to local support services or national organisations such as Gamblers Anonymous, your provincial gambling helpline, or health centres like the Centre for Addiction and Mental Health (CAMH). For immediate assistance, contact your provincial problem gambling helpline or speak to a health professional.